How do you do basic troubleshooting?
- Don’t panic. Relax.
- Prepare for the worst — back it up.
- Make sure there really is a problem.
- Know your computer.
- Look for clues and write them down.
- Think about what changed recently on your computer.
- Determine repeatability.
- Reboots can do wonders sometimes.
How do you diagnose a Mac?
- Start up your Mac.
- Continue to press and hold the power button as your Mac turns on.
- Release the power button when the startup options window appears.
- Press Command-D to run the Diagnostics.
- Apple Diagnostics will run automatically. When it is complete, it will present a list of the problems encountered.
What do you mean by troubleshooting?
Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and explain how to resolve the problem.
How do you restart a Mac that won’t turn on?
Press and hold the power button on your Mac for at least 10 seconds, then release. Every Mac has a power button. On notebook computers that have Touch ID, press and hold Touch ID. If you see no change on your Mac, press and release the power button normally.
What is a troubleshooting process?
The CompTIA troubleshooting methodology: Identify the problem. Establish a theory of probable cause. Test the theory to determine the cause. Establish a plan of action to resolve the problem and implement the solution. Verify full system functionality, and, if applicable, implement preventive measures.
How can I test my Mac CPU?
View CPU activity on your Mac in the Activity Monitor window. To enable viewing in the Dock, choose View > Dock Icon, then select the Show CPU option you want to view. In the Activity Monitor app on your Mac, do any of the following: To view processor activity over time, click CPU (or use the Touch Bar).
How to troubleshoot problems with your Mac?
Macs are relatively easy to troubleshoot, but sometimes you might that you’ll be able to talk someone through their problem. Keep your files where you can see them Available for both iOS
How do you troubleshoot a Mac?
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How to troubleshoot Bluetooth issues on a Mac?
#1 Delete Bluetooth Related Files.
How to troubleshoot printer problems on a Mac?
If none of them cured what ails your Mac, there are still a few more things to try before you throw in the towel and contact Apple — or whomever — for technical help. First, disconnect all external devices—hard disks, SSDs, hubs, docks, monitors, printers and so on — from your Mac. Also disconnect your wired keyboard and mouse, if possible.