Table of Contents
How do I fix Verifone connection error?
Follow these steps to reboot your terminal.
- Unplug the phone cord from the terminal.
- Unplug the power cord from the terminal.
- Wait for 30 seconds.
- Plug in the power cord.
- Wait until the Commserver screen appears.
- Plug in the phone line.
- Try again to process a transaction.
How do I reboot my VeriFone?
Power cycle the device:
- Remove battery from the back and then replace.
- Press and hold the green Enter key to restart the terminal.
How do I reboot my Verifone?
How do you troubleshoot a credit card machine?
Fix Credit Card Terminal Issues
- Verify that the cables are securely connected to the correct port on the terminal and the router.
- Confirm that the credit card terminal’s amber and green lights are active (illuminated).
- Try rebooting your router and/or terminal.
How do you reset a Verifone POS machine?
To turn your terminal back on: Hold down the green key until the screen lights up and the screen displays ‘Loading’.
What do I do when my credit card machine is down?
Payment processing system failure Sometimes the solution to credit card machines going down simply means resetting or updating a point of sale. Other times, though, it can mean waiting days for a system-wide network crash to come back online.
How do I reboot my Verifone p400?
You can restart the reader by unplugging and reconnecting the power cable from the connector cable.
Why is my Verifone terminal displaying a communication error code?
Your VeriFone terminal displays a communication error code if it can’t process a transaction. See one of the following sections for steps you can follow to resolve an error. Your VX 680 terminal may display a communication error code when a transaction fails to process. Common error codes include the following:
Why is my VX 520 terminal displaying a communication error code?
Your VX 520 terminal may display a communication error code when a transaction fails to process. Common error codes include the following: Complete the steps in one of the following sections to try to resolve one of the previously listed errors or a different error.
How do I dial 9 on my Verifone VX 520 terminal?
Confirm the VeriFone VX 520 terminal’s phone cord is connected to the Phone port on the terminal. If you need to dial 9 to reach an outside connection on the line that the terminal uses, please contact our Client Services team at at 800-787-4105 or [email protected].
How do I troubleshoot the Verifone Internet connectivity issues?
The majority of VeriFone Internet connectivity issues can be cured by simply rebooting the terminal, waiting 10 seconds for the screen to stop moving after bootup, then retrying the transaction or running CommServer>3rd Purple Button>Troubleshoot to observe display of OK responses. This step should always be tried first. 1. Press the STAR * key