Table of Contents
What happens in the chasm?
The chasm is the huge gap that lies between the early adopters and the early majority, when a product is very disruptive and requires behavioral changes. The reason is that the motivations for buying a product are vastly different.
What is a whole product in crossing the chasm?
Geoffrey Moore helped popularize the term in his bestseller “Crossing the Chasm“. Here’s how Wikipedia defines it: “Whole product is a generic product (or core product) augmented by everything that is needed for the customer to have a compelling reason to buy.

How do companies cross the chasm?
For crossing the Chasm, Geoffrey Moore says that a brand has to transform from a “Sales-Driven” to a “User-Driven” company. For that to happen, the company has to spend time with customers. They have to understand user’s needs, desires, anxieties, and changes in attitudes. They have to become customers themselves.
Why is it difficult to cross the chasm?
Why is it Hard to Cross the Chasm? Put simply, different consumer expectations between the early adopters and the early majority. The first group are looking for a change agent.

What are the challenges companies face when Crossing the Chasm?
In his seminal book “Crossing the Chasm” Geoffrey Moore describes the major differences a new company faces between making early sales to the “innovators” and “early adopters” compared to selling products into the mainstream market; the “early majority”, “late majority” and highly cautious “laggards”.
What is the chasm model?
The technology adoption lifecycle (Chasm theory) summarises how communities respond to discontinuous innovation, i.e. new products that require the end user and the marketplace to dramatically change their past behaviour to achieve the promise of equally dramatic new benefits.
What are the reasons for a chasm in the diffusion of innovation?
The chasm between the early adopters and the early majority is huge, and it is generally accepted that once you’ve bridged that chasm, the innovation is accepted and will take off. If you fail to bridge the chasm, your innovation will stop at the early adopters and won’t ever gain traction in your organization.
Why is it hard to cross the chasm?
What causes a chasm?
A cataclysm that creates a chasm that reaches the core of the planet would be a world-ending event. However, deep chasms can form in somewhat milder ways as well. If it’s only the end result that matters, and time is not really of the essence, this might be caused by shifting tectonic plates.
What is the significance of crossing the chasm in an innovation process?
The chasm refers to the technology adoption lifecycle, or the transition from the early market into the mainstream eye. Crossing the chasm means the opportunity for hyper-growth and market success. It’s the leap from being a new, little-known and exploratory product, to mass adoption and well-known status.
How do you avoid the chasm?
Save Your New Business – Avoid The Chasm
- Product marketing strategies.
- Now, for ‘product’ read ‘business’
- Planning for The Chasm.
- Realisation of the risks.
- Double dip losses.
- Avoid The Chasm for survival.
Why does the chasm exist?
The phrase comes from “Crossing the Chasm: Marketing and Selling High-Tech Products to Mainstream Customers” by Geoffrey Moore. The chasm exists because after a certain point of selling a product to early adopters, the sales reach a plateau where the next stage of growth is to take the product to the masses.
What is the significance of Crossing the Chasm in an innovation process?
What is meant by Crossing the Chasm in the diffusion of innovation model?
In the 1991 book “crossing the chasm”, Geoffrey Moore theorizes that this point lies at the boundary between the early adopters and the early majority. This tipping point between niche appeal and mass (self-sustained) adoption is simply known as “the chasm”.
What is crossing the chasm simply means?
Is crossing the chasm still relevant?
After 25 years, Crossing the Chasm is still relevant and needed (Get your copy of the book here). By putting into practice the proven strategy laid out in this book, you have a much higher chance of crossing over into the mainstream. Marketing trends come and go, but people rarely change.
What is the purpose of crossing the chasm?
1-Sentence-Summary: Crossing The Chasm gives high tech startups a marketing blueprint, in order to make their product get the initial traction it needs to eventually reach the majority of the market and not die in the chasm between early adopters and pragmatists.
Is there a chasm in the technology adoption cycle?
MicroSummary: Published in 1991, “Crossing the Chasm” by Geoffrey A. Moore is still considered a bible for high tech entrepreneurs. It suggests that there is a chasm midway the technology adoption cycle, right between the early adopters (visionaries) and the early majority (pragmatists).
Is the B2C market really crossing the chasm?
When Crossing the Chasm first saw the light of day more than two decades ago, the B2B market was the norm for the IT industry. Nowadays, with the rapid expansion of the Internet, the B2C market is in the spotlight. Moore’s book is split into 7 chapters and two parts.
What is the chasm between early adopters and the early majority?
The chasm is the huge gap that lies between the early adopters and the early majority, when a product is very disruptive and requires behavioral changes. The reason is that the motivations for buying a product are vastly different. The visionary early adopters want huge changes and are willing to bet on them against the odds.